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Openings >> Operations Administrator
Operations Administrator
Title:Operations Administrator
Department:Chrysalis Enterprises
Title: Operations Administrator
Department: Chrysalis Enterprises
Director of Operations
Hourly, Non-Exempt
Location: Downtown LA (occasional travel to Santa Monica & Pacoima)
Job Summary:
The Chrysalis Enterprises Administrator performs tasks integral to supporting the CE department, which employs 125+ clients weekly as part of a transitional jobs program. This position will have client and customer interaction and will require the ability to use independent judgment. It is a highly organized, fast paced function of the department that requires extensive multi-tasking across different projects.
Duties and Responsibilities to include but not limited to:
Client Support and Guidance
  • Facilitate client classes, workshops and orientations
  • Provide feedback and mentorship to clients in respectful, supportive, and effective manner
  • Maintain databases, including a case management database (ServicePoint) and employee files
  • Review employee performance information and support colleagues in making consistent decisions in line with policies and overall objectives of the transitional jobs program
  • Support programmatic initiatives
Operational Effectiveness
  • Review client timecards on weekly basis for accuracy and completeness
  • Work closely with Field Supervisors to troubleshoot a variety of issues to ensure safe and effective operations
  • Support safety efforts, including compiling and updating safety materials and coordinating safety trainings and programs
  • Place orders for, monitor inventory of, and distribute all maintenance supplies and equipment for large street maintenance business and miscellaneous projects
  • Order and maintain inventory of worker uniforms
  • Ensure compliance with insurance policy through accurate and timely reporting of vehicular incidents in the field (and follow-up)  and ongoing monitoring of driver eligibility
  • Support Operations Manager with fleet maintenance needs
Customer and Grant Reporting
  • Survey all new hires and ensure compliance with grants
  • Complete monthly customer reports on street maintenance duties performed as reported by Field Supervisors, using judgment to ensure thoroughness and accuracy
  • Prepare monthly invoice supporting documents and review monthly invoices for accuracy
  • Adhere to all Chrysalis Enterprises policies and procedures
  • Support the Chrysalis Mission and adhere to the Chrysalis Code of Ethics
  • Other duties as assigned
Job Skills & Qualifications:
  • Associate’s Degree in a related area and/or 1-2 years administrative experience preferred
  • Passion for mission a must
  • Excellent verbal and written communication skills
  • Self-starter with “can do” attitude and takes initiative
  • Interact with clients, customers and colleagues with diplomacy and tact
  • Ability to multi-task and prioritize appropriately yet maintain flexibility
  • Maintain confidential information and exercise discretion
  • Strong organizational skills, including effective time management and the ability to work and make decisions independently
  • Computer skills including but not limited to: MS Office suite, Internet, CRM/database management, FileMaker
  • Willingness to work flexible hours depending on business needs
  • Ability to lift up to 25 lbs.
  • A valid driver’s license and the ability to meet Chrysalis’ driving standards
  • Successful candidate will be required to submit to a National Criminal History Background Check

This is an exciting position in a fast-paced organization.  We offer a highly competitive benefits package that includes Medical, Dental, Vision, Life, Short and Long Term Disability, Flexible Spending Accounts, Parking/Transit Accounts, paid time off, paid holidays, and more. 
Chrysalis encourages employment applications from people who are representative of the culturally and ethnically diverse communities Chrysalis serves.  Chrysalis is an Equal Opportunity Employer.

This opening is closed and is no longer accepting applications
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